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Our Staff - Danette K. Leonhardi

Danette is the owner and principal of Puget Sound Claim Consulting, (aka Puget Sound Environmental Claim Consulting), a claims management service in the administration of complex claims. She is available to handle complex claims, to train claim handlers regarding best practices, and to act as an expert witness regarding claim handling practices and bad faith claims.

Her experience spans 31 years of experience handling virtually every type of Property and Casualty Insurance claim in various capacities ranging from claims adjuster to reinsurance auditor to consultant to claims manager.

As a reinsurance auditor and reinsurance claims manager, she has conducted audits of insurance company claim departments all over the United States, including various foreign markets such as France, Brazil and London.

Ms. Leonhardi has advanced technical working knowledge in the areas of insurance accounting & financial reporting, underwriting procedures, tort & insurance law, common & statutory law, insurance department regulations & interpretative rulings, acceptable industry claim procedures, negotiation & disposition techniques, bad faith, unfair claim practices acts & extracontractual obligations. She has also participated in company liquidations, treaty commutations and is well-acquainted with insolvency procedures.

Danette has been responsible for the maintenance of national coverage strategies, claim-handling policies and the development of training/auditing procedures in the course of numerous years in a management capacity.

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